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We’re here to help with any questions, concerns, or feedback you may have. Please fill out the form below, and our customer service team will get back to you as soon as possible.
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Quick Answers
Orders typically take 1-3 business days to process, then 7-15 business days for standard shipping depending on your location. You'll receive a tracking number once your order ships.
We offer a 30-day return window from delivery. Items must be unworn, unused, with tags and original packaging. Email us at thecyclelanestore@gmail.com to start a return.
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal for secure checkout.
Yes, we ship to most countries worldwide. Shipping times may vary by location.
If your order hasn't arrived within 30 days, contact us immediately at thecyclelanestore@gmail.com. We'll provide a full refund or send a replacement at no extra cost.
Check the product description for sizing information. If you're unsure, email us at thecyclelanestore@gmail.com and we'll help you choose the right size.
Yes, all our helmets meet or exceed relevant safety certifications (CPSC, NTA, etc.) as indicated in the product descriptions.
Products marked as "waterproof" offer full water protection. "Water-resistant" items can handle light rain but not heavy downpours. Check individual product descriptions for details.